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ABOUT Rybrook WOLVERHAMPTON BMW.

Find out more about what we do and our team.

Meet the team

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Jason Bailey

BMW Used Car Business Manager

Matt Haslam

BMW New Car Sales Manager

David Yeomans

BMW Aftersales Manager

Sarah Fereday

BMW HR Manager

Dominic Anson

BMW Used Car Sales Executive

Steve Riggs

BMW Used Car Sales Executive

Jason Westbury

BMW Used Car Sales Executive

Phil Howell

BMW Used Car Sales Executive

Kyle Smith

BMW Used Car Sales Executive

Dinesh Rai

BMW Used Car Sales Executive

Tom Hawthorne

BMW New Car Sales Executive

Steve Turner

BMW New Car Sales Executive

Christian Short

BMW New Car Sales Executive

Jake Fielding

BMW New Car Business Manager

Kelly Price

BMW Service Advisor

Yasmin Green

BMW Service Advisor

Andrew Stockley

BMW Workshop Controller

Louise Morris

BMW Service Administrator

Mark Hales

BMW Parts Advisor

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Representative was professional whilst also being friendly. I felt that I was listened to and felt valued as a customer. Representative went over and above what I expected. A credit to the BMW team.

Service

Absolutely fantastic.. just as a service centre should be! Helpful and courteous.

Service

Polite, helpful and knowledgeable staff

Service

Service performed as expected, prompt return of the vehicle which was clean and tidy and customer service was to a high level.

Service

Looked after well

Service

All jobs well done

Service

Completed service on car quicker than initial time frame stated when booking in. This was a great benefit considering I was undertaking the service while-you-wait option. Showroom staff very attentive and regularly asked if I wanted a beverage.

Service

Did what needed to be done

Service

Professional, on time and very accurate.

Service

I was taken care of the moment I walked into reception

Service

Always helpful.They go out of their way to deal with problems to your satisfaction. The technical complexity of cars today will always raise problems that have to be solved. Just let skilfully trained engineers get on with the job.

Service

Everything was completed as requested and professionally

Service

Really good service experience, from reception and key drop to collection. Down side is sometimes difficult to find a space to park. Guys in parts very helpful although parts can be sourced at other Rybrook dealers cheaper

Service

No hassle service

Service

Fast lane service carried out within timescale

Service

Every thing went well.

Service

On our initial visit to Rybrook Wolverhampton we purchased a new M Car and subsequently a new X4 a week later due to the experience we received first time round.

Service

Everyone from the welcome desk to the sales team, very helpful and friendly.

Service

Couldn't have done more to help me.

Service

Excellent service as usual

Service

No problems at all.

Service

Again very happy with the Services provided to me

Service

Fully helpful and pleasant staff

Service

The service was fast, efficient, accurate and the staff were very polite.

Service

Christian made things very easy- it was a pleasure to deal with him.

Sales

Extremely pleased. Sam Hole was the salesman who helped me through the purchase and he was very attentive and thoughtful, even putting a note in his diary to wish me a good holiday. Touch of class.

Sales

It makes buying a BMW a pleasure.

Sales

Well mannered very polite and relaxing

Sales

Sam Hill was very helpful keep me updated all the way from ordering it to having it delivered I would highly recommend him and the garage

Sales

Excellent customer service, very friendly helpful staff.

Sales

Excellent service from the representative (Mark Chandler). He was extremely courteous and took time to answer any questions about the vehicle I purchased and was always friendly and professional.

Sales

Everything was made easy They put the customer first

Sales

Excellent service and attention from Tom Hawthorne at Rybrook Wolverhampton, nothing was a problem for him.

Sales

Was very satisfied

Sales

Was very well looked after by Steve and updated regularly and kept informed

Sales

Christian Short very helpful and made the transaction very easy

Sales

I was kept informed step by step of my cars production. Delivery on time. The car was ready and waiting as was promised.

Sales

Tom made the experience of purchasing the car very easy and explained everything thoroughly. He got the car ready for me very quickly and on collecting the car he went into detail explaining everything to me.

Sales

I could not be any more satisfied, the whole experience has been so easy by Mark Chandler

Sales

I went to Mercedes and Audi before visiting BMW Wolverhampton and I can say with confidence that this showroom was by far the best and the service provided was always professional from reception to the closure of sale.