Confusion about the booking.
Not what I'm used to or expected very much a disappointment
With all the problems I'm having with this car the service department have done everything possible to put things right
Car is running smoothly...
Really good service. We had a courtesy call about our booking the day before. Very polite & professional. Was a nice bonus to get the car washed as well :)
Again repair under waranty
Car was ready clean and tidy ahead of schedule
Could not think of any faults so 5 stars given.
from booking my car in and picking my vehicle up there were no problems.sorry thought i had pressed 5 not 4.9 completely satisfied.
Prompt and efficient service
Every thing was done.Did not have to wait long either.Will was excellent. The video was very useful.
Will was very attentive throughout our interaction with him. Very helpful and knowledgeable. If he didn't know he was only to pleased to find out the answer.
Rybrook Wolverhampton made us feel safe, welcome and were exceptionally professional.
BMW. are. very. good. and. maintain. high. standards.
Went the extra mile and were very friendly and professional
Fantastic customer care - I wouldn't hesitate to return, Jason is a really good sale rep. Informative and supportive at every step.
Very well looked after and made very welcome.
100% satisfied with rybrook wolverhampton I just know my car and myself are in good trusted hands from my car being picked up to me going to go get my car back when job is done
this is only my 2nd motorbility car and to be treated well the way I was it was amazing
Service was perfect. No complaints and staff always very friendly and accommodating.
Very because of Dan Francis and Jason Westbury.
Job completed as expected.
Jason Green was excellent - Personal service
I had super guidance from my salesman Christian. I suffer with a number of long term medical problems and my concentration and competence can be poor. Christian was able to go at my speed, explaining things at my pace, making the process a happy one.
Perfect and came in under the quote price
Good sales and service support offered..
Very easy to deal with this BMW centre. My appointment with Tom Hawthorn who was very helpful and patient, we discussed the various vehicle available in my price range. At no point did I feel pressured into making a decision, which can be put off.
Smooth car buying service, secured a good price, and had a good relationship with point of sales.
Christian couldn't do enough for us. He even came in on his day off to ensure we were happy with car on hand over
Very well done. Everything well organised and ready for me on arrival at the garage, again compliments to Tom Hawthorne at Rybrook Wolverhamptonwho was excellent.
Very helpful staff who listened to the type of car I wished to purchase to my needs and gave consideration to my budget.
From the time of my ordered, and upon the delivery, my sales representative made everything run so smoothly for me!
I was very happy with the experience.
sam hole was fantastic let us know every stage of the car from germany to england by email and phone calls we have never been treated so good when we have had other cars from different dealerships a credit to rybrook bmw fantastic service
Been with Christian a couple of times now and wouldn't deal with anyone else for a new car.
They were all amazing! From ordering to updating me to handover the whole process was seamless. Special mention to Sam Hope for the professional service and Matt Haslam for the fantastic PCP deal. Will definitely be returning
Prompt attention, quick to iron out an issue about me wanting to change the amount of deposit I was paying.
The sales person one Jake Fielding was very helpful and gave us a lot of useful information and recommendations
Salesman and manager excellent
Christian always goes over and above expectations to ensure purchasing and new car handover goes smooothly
Great service with our sales contact
On the purchase of the vehicle the sales team were excellent and on delivery especially during these difficult times with Covid-19 I was made to feel at ease and nothing was to much trouble. In fact I felt very important during the handover.
Quick & efficient. Accommodation to the new Covid regulations v impressive
Rybrook
Wolverhampton
