Representative was professional whilst also being friendly. I felt that I was listened to and felt valued as a customer. Representative went over and above what I expected. A credit to the BMW team.

Absolutely fantastic.. just as a service centre should be! Helpful and courteous.

Polite, helpful and knowledgeable staff

Service performed as expected, prompt return of the vehicle which was clean and tidy and customer service was to a high level.

Looked after well

All jobs well done

Completed service on car quicker than initial time frame stated when booking in. This was a great benefit considering I was undertaking the service while-you-wait option. Showroom staff very attentive and regularly asked if I wanted a beverage.

Did what needed to be done

Professional, on time and very accurate.

I was taken care of the moment I walked into reception

Always helpful.They go out of their way to deal with problems to your satisfaction. The technical complexity of cars today will always raise problems that have to be solved. Just let skilfully trained engineers get on with the job.

Everything was completed as requested and professionally

Really good service experience, from reception and key drop to collection. Down side is sometimes difficult to find a space to park. Guys in parts very helpful although parts can be sourced at other Rybrook dealers cheaper

No hassle service

Fast lane service carried out within timescale

Every thing went well.

On our initial visit to Rybrook Wolverhampton we purchased a new M Car and subsequently a new X4 a week later due to the experience we received first time round.

Everyone from the welcome desk to the sales team, very helpful and friendly.

Couldn't have done more to help me.

Excellent service as usual

No problems at all.

Again very happy with the Services provided to me

Fully helpful and pleasant staff

The service was fast, efficient, accurate and the staff were very polite.

Christian made things very easy- it was a pleasure to deal with him.

Extremely pleased. Sam Hole was the salesman who helped me through the purchase and he was very attentive and thoughtful, even putting a note in his diary to wish me a good holiday. Touch of class.

It makes buying a BMW a pleasure.

Well mannered very polite and relaxing

Sam Hill was very helpful keep me updated all the way from ordering it to having it delivered I would highly recommend him and the garage

Excellent customer service, very friendly helpful staff.

Excellent service from the representative (Mark Chandler). He was extremely courteous and took time to answer any questions about the vehicle I purchased and was always friendly and professional.

Everything was made easy They put the customer first

Excellent service and attention from Tom Hawthorne at Rybrook Wolverhampton, nothing was a problem for him.

Was very satisfied

Was very well looked after by Steve and updated regularly and kept informed

Christian Short very helpful and made the transaction very easy

I was kept informed step by step of my cars production. Delivery on time. The car was ready and waiting as was promised.

Tom made the experience of purchasing the car very easy and explained everything thoroughly. He got the car ready for me very quickly and on collecting the car he went into detail explaining everything to me.

I could not be any more satisfied, the whole experience has been so easy by Mark Chandler

I went to Mercedes and Audi before visiting BMW Wolverhampton and I can say with confidence that this showroom was by far the best and the service provided was always professional from reception to the closure of sale.