OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
320 ratings and 112 comments received in the last 90 days.
10 June 2022
From the time I ordered my car until the car arrived at the Bmw centre ,I was kept upto date from start to finish.
10 June 2022
The delay in the manufacturing can't be anyone's fault, especially at the BMW Centre, the handover of the car was seamless and any questions we had were dealt with thoroughly.
09 June 2022
Sam Hole has been excellent from the initial order to pick up of the car - he has kept us to to date with everything such as when the car was going into production to the delivery date
09 June 2022
Sam kept me informed throughout the process, and collection was very smooth
07 June 2022
Steve Turner made it a memorable experience, really enjoyed pickup!
06 June 2022
Great service and kept me updated
01 June 2022
I was constantly kept up to date with the progress of my order
31 May 2022
Knowledgeable staff, regular updates as to the progress of the vehicle build and on time delivery.
30 May 2022
Excellent customer service.
14 June 2022
Your sales executive, his manager and the BMW genie all excellent
13 June 2022
Very smooth sailing experience made pleasant by the fantastic team at RYBROOK. Jake has provided dedicated time and shared his expertise in making the purchase of my car a very special experience.
12 June 2022
Polite and efficient service.
11 June 2022
Very satisfied Yasmin was very helpful
11 June 2022
Very happy
11 June 2022
Fast service
10 June 2022
Easy check in and friendly staff
10 June 2022
Because it was good
10 June 2022
Inconsistent rattle diagnosed and repair effected promptly and efficiently.
09 June 2022
Nothing to fault on
13 June 2022
I was not sold by the car, I was sold by the service and Sam was fantastic